![]() ![]() Capacity metrics scale with the size of an organization or usage (e.g., seats, events, API calls). When deciding on which pricing metric you’re going to use, a fundamental choice is whether you’re choosing a capacity or a capability metric. While there is nothing inherently wrong with ‘per seat’ pricing, a pricing metric that genuinely aligns with customer value makes your product so much easier to sell. ![]() Most companies choose pricing metrics by tradition. And you need to understand that your customers have different ways in which they value your product.
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